Privacy Policy | Mafea's Laundry Shop

At Mafea's Laundry Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our laundry services.

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Information We Collect

When you book our laundry services, we may collect the following information:

Full name and contact details (phone number, email address)
Delivery or pickup address
Payment information (GCash number or payment method)
Service preferences and booking history
Communication records with our customer service

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How We Use Your Information

We use your personal information for the following purposes:

Processing and fulfilling your laundry service bookings
Arranging pickup and delivery of your laundry
Processing payments and sending transaction confirmations
Communicating with you about your orders and services
Improving our services and customer experience
Sending promotional offers and updates (with your consent)

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Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Your payment information is securely processed through trusted payment platforms.

We do not sell, trade, or share your personal information with third parties except as necessary to provide our services (e.g., payment processors, delivery partners).

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Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

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Your Rights

You have the right to:

Access and review your personal information
Request corrections to inaccurate data
Request deletion of your personal information
Opt-out of promotional communications
Withdraw consent for data processing

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                    Important Notice:
                    By using our services, you consent to the collection and use of your information as described in this Privacy Policy. We may update this policy from time to time, and changes will be posted on our website.
                

contact_support Questions or Concerns?

If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us:

email mafeaslaundryshop@gmail.com

phone +63 9512911236